We use the information obtained from WhatsApp — the messages on a customer's connected number and that number's details — only to send and receive those messages on the customer's behalf and to show them their number's status. Each customer's data is isolated from every other customer's, stored securely with encryption, and is never sold or used for advertising.
EnvoySirpi — Conversational Messaging
Business Messaging
One assistant, across the channels your customers already use. Connect a channel, set a goal, and let an automated assistant hold the conversation on your behalf.
Part of EnvoySirpi, DataSirpi's conversational messaging platform.
Channels2 live
- WhatsAppYour own number, your brand.Available
- Microsoft TeamsInside your Microsoft 365 organisation.Available
Coming soonZoom Chat, Instagram, Slack and Zoho
- ISO 27001 Certified
- AWS Partner
- Salesforce Partner
DataSirpi has delivered engineering for
Connect a channel. Set a goal. That's the whole setup.
Your own number
Connect the WhatsApp Business number you already own. It stays yours.
Your own Microsoft 365
Connect your organisation and the assistant works inside your existing Teams.
Goal-directed
Set the outcome — confirm, answer, follow up — and the assistant holds the conversation to it.
Under your brand
Every message goes out as your business. The assistant never speaks as us.
Directory-aware
In Teams, it looks people up in your company directory to reach the right person.
Nothing to build
No messaging infrastructure, no integration work on your side.
Available
Businesses connect their own WhatsApp Business number to our platform and have an automated assistant hold goal-directed conversations with the people they choose to contact — for example confirming a delivery, answering a query, or following up on a request. The business stays in control of its own number and brand.
Who it's for
Businesses that want to automate customer conversations on WhatsApp without building messaging infrastructure themselves.
Goal: confirm a delivery window
Hi Priya — your order is out for delivery today between 2 and 4pm. Does that window work?
Can it be after 5?
Rescheduled to 5–7pm today. You'll get a message when the driver is nearby.
Available
Microsoft Teams
Businesses connect their Microsoft 365 organisation and have the assistant hold conversations with colleagues directly in Microsoft Teams — answering questions, coordinating tasks, or following up — and look people up in their company directory to reach the right person.
Who it's for
Organisations that want an automated assistant working alongside their team inside Microsoft Teams, without building any integration themselves.
Goal: route a question to the right colleague
Who owns the renewal for the Northwind account?
That's Arun, in Customer Success. I've started a thread with him.
Arun — Meera needs the Northwind renewal status before Thursday.
Data & compliance
How your data is used
Stated per channel, in the same words we give Meta and Microsoft.
Microsoft Teams
We use the information obtained from Microsoft — Teams messages in the conversations the assistant takes part in, and directory details (such as a colleague's name and email) needed to reach them — only to send and receive those messages on the customer's behalf. Each customer's data is isolated from every other customer's, stored securely with encryption, and is never sold or used for advertising.
Recipient consent comes first
- Isolated per customerEach customer's data is isolated from every other customer's.
- Encrypted at restStored securely with encryption, on ISO 27001-certified practice.
- Never sold, never adsNever sold, and never used for advertising. No exceptions.
Full details are in our Privacy Policy.
Roadmap
More channels on the way
The same assistant, the same controls — wherever your conversations happen next.
Book a Free Consultation
Tell us about your project and we'll get back to you within 24 hours with a plan.
- We respond within 24 hours
- NDA available on request
- No obligation consultation
